At Urbanadorns, managed by Clyrith Dawn Solutions, we are dedicated to providing a smooth and reliable shopping experience. In this document, “we,” “our,” and “us” refer to Clyrith Dawn Solutions, while “you,” “your,” and “user” indicate our valued customers. By making a purchase, you agree to follow the return and refund guidelines outlined below.

Return Eligibility

Items must be unused, unwashed, and in their original condition with all tags, labels, and packaging intact.

All original tags, labels, and packaging should be returned exactly as received.

Products that are worn, washed, or altered in any way are not eligible for return.

Return requests must be submitted within 48 hours of delivery by contacting our customer support team.

Items that do not meet these criteria will not be accepted for return.

Steps to Initiate a Return

Submit Your Request – Email your return request along with the Order ID and reason for return to clyrithdawnsolutions@gmail.com.

Provide Proof – For defective, damaged, or incorrect items, include clear photographs to speed up the process.

Follow Instructions – Once your request is approved, we will share detailed steps to complete the return.

Note: We reserve the right to reject returns that do not meet the specified conditions.

Refund Procedure & Timeline

Returned items are inspected to ensure they comply with the return requirements.

You will be informed whether your refund is approved or denied.

Approved refunds will be processed to your original payment method within 5–7 business days.

A confirmation email will be sent once the refund is successfully completed.

Partial Refunds

If a returned item only partially meets the return conditions (e.g., minor damage or missing packaging), a partial refund may be issued at our discretion.

Damaged, Defective, or Incorrect Items

For faulty, damaged, or incorrect items, submit a return request within 48 hours of delivery.

Include clear photos or videos of the issue and send them to clyrithdawnsolutions@gmail.com to ensure faster processing.

Customer Support

For any questions or assistance regarding returns and refunds, contact our support team at clyrithdawnsolutions@gmail.com

We value your trust in Urbanadorns and remain committed to ensuring your shopping experience is smooth, reliable, and satisfactory.