At Urbanadorns, operated by Clyrith Dawn Solutions, we are committed to ensuring a seamless and worry-free shopping experience. In this document, “we,” “our,” and “us” refer to Clyrith Dawn Solutions, while “you,” “your,” and “user” indicate our valued customers.

We understand that plans may change, and you may wish to cancel an order. This policy explains the procedures and conditions for order cancellations.

Cancellation Before Shipment

Orders can be cancelled within 24 hours of placement or before they are dispatched, whichever comes first.

To initiate a cancellation, contact our customer support team via email.

If eligible, a full refund will be processed to your original payment method within 5–7 business days.

Orders Already Shipped

Once an order has been dispatched, cancellation is no longer possible.

You may, however, return the item after delivery as per our Return & Refund Policy.

Modifying Orders

Changes to ordered items or delivery addresses cannot be made after order placement.

If modifications are necessary, you must cancel the existing order (if eligible) and place a new one.

Contact for Cancellation Requests

For any questions or requests regarding cancellations, reach out to our support team at clyrithdawnsolutions@gmail.com

We appreciate your cooperation and thank you for continuing to shop with Urbanadorns.